PRISM Methodology
PRISM 09Industries

The industries change. The shape of the result doesn’t.

PRISM has run inside retailers, manufacturers, insurers, distributors, healthcare networks, software companies, financial firms, and restaurant groups. Different regulators, different pain — the same six steps, the same shape of outcome.

8
industries with shipped programs and measured outcomes
$160K–$620K
program range across the full spectrum of engagements
60–150
days to measured results, depending on function count
84–91%
sustained adoption across every program on this page
01Specialty Retail

Five functions, ninety days, $4.2M on the board.

An $800M retailer — 2,400 employees, 280 stores — ran the full program. The capture was hiding in store-level variance, IT incident queues, and hand-drafted finance commentary.

5 functions22 skills90 days$340K program
$4.2M
annualized capture across the five functions
84%
weekly active usage, sustained after rollout
−41%
IT incident mean time to acknowledge
2 days
a month back for FP&A from variance commentary

What we shipped

  • Variance commentary drafted from the trial balance — FP&A edits instead of writes.
  • IT incident triage that acknowledges, classifies, and routes on its own.
  • Store-level P&L outlier briefs — the store, the driver, the action.
  • Skills shipped to the people who do the work.
02Consumer Goods Manufacturing

Three heritage brands, eleven countries, one program.

A $1.2B multi-brand manufacturer: three heritage brands, one People team, eleven countries. Seven functions and 34 skills went live in four months.

7 functions34 skills4 months$480K program
91%
adoption across priority teams
−94%
public chat-tool usage on company data
3 days → 4 hours

Onboarding an engineer in a European plant went from three days of tickets to four hours — in the local language.

What we shipped

  • Multilingual HR and IT skills serving three brands from one People team.
  • Plant onboarding that provisions access, answers policy questions, files the paperwork.
  • A sanctioned skill library that replaced shadow AI instead of policing it.
03Insurance

The regulator reviewed the program. It passed.

A $600M gross-written-premium insurer, regulated on every side. Underwriting and claims moved first — the two places where cycle time is the product.

3 functions18 skills90 days$320K program
−62%
underwriting cycle time
+31%
adjuster productivity

What we shipped

  • Submission intake that assembles the underwriting file before a human opens it.
  • Claims summaries and coverage-position drafts — reviewed, never auto-sent.
  • Risk tiers, confidence gates, and audit trails from day one.

The governance framework became an audit asset in their next regulator review. In regulated industries, governance is the deliverable.

04 — Industrial Distribution

Two engagements tell the distribution story.

One skill replicated across sixteen offices; one agent that released $26M in working capital. Everything you build multiplies by the branch count.

$1.5B distributor — 16 offices

$6.8M

annualized capture

Vendor-quote normalization turned a 5-hour weekly task into 15 minutes — then replicated to every office. Shadow AI fell 96% once sanctioned skills shipped.

3 functions27 skills4 months$380K

~$1.2B distribution roll-up — 14 business units

~$26M

working capital released

A collections agent took DSO from 62 to 49 days across fourteen business units. The cash was already earned — it was just late.

DSO 62 → 49 days14 business units

05 — Healthcare & Multi-Site Care

The deepest vertical on the page.

Four engagements, four shapes — a regional network, a national dental group, a European outpatient platform, a three-country veterinary group. The document funnel pays most where the site count is highest.

Healthcare engagements — the ledger
$340M regional healthcare network
8 facilities · 2 functions · 11 skills · 60 days · $160K
Claim-denial rate down 38% — $1.9M captured
300+ clinic dental group
One agent layer between every clinic and every system
60% faster close · 94% of claims routed end-to-end · $4.1M annualized back-office savings
Sponsor-owned outpatient platform
~€450M · 180 sites · 40+ entities
Close went from 14 days to 5 — board-ready numbers by day six
270+ clinic veterinary group
Three countries · priced against the measured baseline
Targeting 35–55% of recurring finance hours in 90 days
−38%
claim-denial rate at the regional network
$4.1M
annualized back-office savings across 300+ clinics
14 → 5
days to close at the 180-site outpatient platform
94%
of dental claims routed end-to-end without a human

The 300+ clinic dental group is the fullest picture of one agent layer across a national clinic network — every clinic, every system, one layer in between.

06 — Software & SaaS

What we build ships to their customers.

For software companies the program is double-duty: internal operations and product credibility.

Financial-automation software

PE-backed

AI-native cash-flow forecasting inside the ERP — five months to production.

Professional-services software

PE-backed

The timesheet that fills itself in — four weeks to MVP.

Treasury software

PE-backed

The #1 enterprise RFP blocker eliminated in four weeks.

Product analytics

PE-backed

An autonomous product engineer to commercial release in ten weeks — tied to a $10M+ revenue target.

Plus a 35-year-old document-AI company, PE-owned, running the full four-function program — the internal rollout and the product story on the same footing.

07 — Financial & Professional Services

Deal-world engagements: smaller, faster, on-site.

Four to six weeks on-site, $25–120K. Skills shaped for the desk: buyer lists, CIM drafting, comps, data-room Q&A, close commentary.

Upper-middle-market PE firm

$6B AUM · ~90 professionals · 11 skills

88% weekly active — a day a week back per deal lead

$68K

Growth-equity sourcing team

Sourcing and screening desk

3× company profiles per analyst per day · 91% adoption

$42K

Private credit manager

~120 staff

Memo cycle cut 55% — 100% human-in-the-loop

$74K

Diversified asset manager

~600 staff · 3 desks · 16 skills

85% adoption across the three desks

$118K

Boutique M&A advisory

Sell-side drafting desk

60% faster first drafts · 90% banker adoption

$46K

PE portfolio-operations team

14 skills replicated across 4 portfolio companies

87% cross-portco adoption

$96K
08Hospitality & Restaurants

Reading the numbers used to be one person’s job.

A multi-restaurant group where the entire financial picture ran through a single person. Three deliverables, six to eight weeks, one fixed fee.

01

The plain-language analyst

Wired to the point of sale and the books. Food cost, labour, prime cost per location — naming the driver and the action.

02

The invoice pipeline

Invoice-to-books, with price changes flagged the day the invoice lands: “your fish vendor is up 11%.”

03

The Monday pulse

One fix-this-week per location, every Monday morning. Not a dashboard — a decision already framed.

The same discipline that runs a $620K holdco program, sized for an operator who needs the numbers read straight.

The Holdco Pattern

Where every industry on this page converges.

A $2.1B diversified industrials holding — four operating companies, 5,200 employees — is the fullest expression of the methodology.

Phase one — replication

52
skills across four OpCos
88%
cross-OpCo adoption

A $620K engagement that turned one company’s skill library into the group’s — replicated in five months.

Phase two — the Company OS

$2.8M

HoldCo-wide Company OS

One orchestration layer connecting the ERP, HR, ticketing, and CRM estate across the holding. Every acquisition inherits the layer at close.

The end state has its own playbook — the Company OS.

The pattern

Different regulators. Different systems. Different pain. The same six steps — and the same shape of result.

Ready to move

Your industry is on this page somewhere.

Tell us which one. We’ll bring the engagement that looks most like yours — the process inventory, the skills, and the number we’d be accountable to.

Talk to LightCI