The LightCI Methodology

PRISM

How we run AI inside PE-backed companies. One program goes in. A spectrum of working systems comes out — finance, IT, legal, operations — each with telemetry the CFO can defend to the sponsor.

ONE PROGRAMFINANCEIT & SECLEGALOPS

Every function is a band of the same light

Who We Work With

General Atlantic
Battery
Vista
Hg
Berkshire

PRISM runs inside their portfolios — and inside the companies they’re about to buy.

Why a methodology

Every enterprise AI rollout fails the same three ways.

We've watched it happen from inside dozens of PE-backed companies. The tooling is never the problem. The rollout is.

01

Shadow AI persists

Company data is already flowing into public chat tools. Blocking access doesn't stop it — it hides it.

02

Open-canvas paralysis

A license and a blank prompt box is not a program. Usage spikes in week one and collapses by week six.

03

No function-specific value

The close doesn't get faster because everyone sat through an "AI 101" session. Value lives inside specific workflows.

The core idea

Skills, not blank prompt boxes. Named, callable workflows — each one a button or a single command, not an open canvas. Finance gets the close. IT gets the runbooks. Legal gets the redlines. Marketing gets the guardrails.

The Arc

Ninety days to a working program. Six months to an operating system.

Enablement is the wedge. The Company OS is where the value compounds. Track one is the prerequisite for track two — companies that skip it stall every time.

Weeks 1–2

Foundation

SSO, audit logging, and data-loss controls from day one. Role-based model access. Shadow-AI exposure closes in week one.

Weeks 1–10

Function workshops

One function, four weeks, six steps — two at a time, staggered. Each ships 5–8 named skills with an eval set and an owner behind every one.

Weeks 6–12

Telemetry & governance

Adoption dashboards, unit economics, confidence-gated actions, audit trails. By week six the CFO has numbers to defend to the sponsor.

Months 4–6

Company OS

The spectrum recombines: a trained workforce, a scored process inventory, and a governed skill library become one layer over every system.

Pillars & Process

Every workstream. Six phases. One chart.

Governance and security start day one. Compliance, people, and budget run parallel with the pilot — so nothing blocks it, and nothing gets skipped.

Foundation
Wks 1–2
Select
Wks 3–6
Pilot
Wks 7–14
Go / No-Go
Month 4
Scale
Months 5–8
Operate
Ongoing
Governance & Security
Operating model · acceptable use · shadow-AI audit · SSO · logging
Starts day one
Use Cases & Data
Discovery workshops · scored backlog · data readiness
Drives tool selection
Vendor & Tooling
Platform selection · enterprise terms · sandbox · exit plan
Compliance & Responsible AI
Privacy regimes · impact assessments · human sign-off · IP
Parallel with the pilot
People & Change
Role-based training · champions · feedback · onboarding
Parallel with the pilot
Budget & Telemetry
Full cost model · ROI per use case · reporting cadence
Ties it together
Lifecycle & Continuity
Drift monitoring · model-change gates · vendor fallbacks
Activates at scale
Who runs it
LightCI-led
Co-run
Yours

Each pillar hands off to a named owner as the program matures — by the operate phase, your program owner and champions run the cadence and we step back.

The Unit of Work

One function. Four weeks. Six steps.

The same repeatable engine behind every band of the spectrum. It has run inside retailers, manufacturers, insurers, healthcare networks, and software companies — the steps don't change.

01

Pre-engagement

Week −1

A 45-minute scoping call with the function leader. Out: interview roster, access list, success criteria, a named champion.

02

Discovery week

Week 1

8–12 role interviews plus shadowing. Out: a process inventory of 30–60 scored entries and a pain-point heatmap.

03

Prioritization

End of week 1

Every process scored on value × AI-fit × frequency. Commit to the top 5–8; log the rest as wave two.

04

Build

Weeks 2–3

Each process becomes a named, callable skill — piloted with power users until they say "ship it."

05

Enablement

Week 4

Small groups, max eight. We train the skills, not the tool — when to use each, what to escalate.

06

Office hours

Weeks 5–8

A weekly hour to iterate on what shipped and surface wave two. Problems get fixed the week they appear.

Two consultants run two function workshops in parallel, staggered by two weeks — that's how a full program lands in 90 days instead of two quarters.

The Spectrum

Four functions. One foundation.

Each band gets a deep playbook — workflows, skills, worked examples, numbers. Governance, telemetry, and enablement run underneath all of them.

The Foundation — under every band

Quality Bar

Anatomy of a shipped skill.

A skill isn't a prompt someone wrote once. Every skill that reaches production carries seven artifacts — versioned, owned by a function champion, and re-tested on every change.

Prompt template

The workflow itself, versioned like code.

Integration adapters

Wired to the systems where the work lives.

Eval set

10–30 golden cases, run on every change.

Confidence thresholds

Auto-route, ask, or escalate — by score.

One-page user doc

When to use it. When not to.

Training video

Five minutes, hosted where people learn.

Named owner

A champion plus a feedback channel.

Audit trail

Who ran it, on what, with what result.

Proof

The pattern holds across industries.

Anonymized outcomes from recent PRISM programs. The industries change. The shape of the result doesn't.

$4.2M
annualized capture — $800M specialty retailer, 22 skills across 5 functions, 90 days
84%
weekly active usage sustained after rollout — not week-one novelty, month-six habit
−94%
drop in public chat-tool usage on company data once sanctioned skills shipped
$6.8M
annualized capture — $1.5B industrial distributor, 27 skills across 16 offices

Mid-market insurance group

Underwriting cycle time down 62%. The governance framework became an audit asset in their next regulator review.

Regional healthcare network

Claim-denial rate down 38% from two functions and eleven skills, shipped in 60 days.

Diversified industrials holding

Four operating companies replicated to 52 skills with 88% cross-OpCo adoption — then a HoldCo-wide Company OS.

Commercials

Priced like an operator, not an hourly vendor.

Three shapes, matched to the engagement. All of them put our fee at risk against the outcome — none of them are time and materials.

Fixed-price phases

One number per phase. A 90-day program is typically $260–420K depending on function count and system depth — scoped in writing before work starts.

Standard for adoption programs

Outcome-priced

You pay against a measured baseline of hours saved or tickets deflected, with the methodology agreed in writing in week one. If the agents don't move the numbers, you don't pay for them.

Standard for agent builds

Production-paid

Invoicing begins when the build is live in production with a real user. Walk away earlier and we eat the cost. Phase two only gets priced after phase one proves out.

Standard for product builds

The exit is part of the design. Post-launch, most teams keep a quarterly sprint or office-hours retainer — but our goal is to make ourselves unnecessary for the day-to-day.

Ready to move

Start with one band of the spectrum.

Pick the function that hurts the most. We'll come back with a process inventory, the first wave of skills, and the number we'd be accountable to.

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